Job Title: Technical Pre-sales Engineer

Location: Manchester (Hybrid, three days a week in the office)

Industry: B2B SaaS & Compliance

Salary: £50,000 - £60,000 + 100% base OTE

About the Company:

Our client, is a fast-growing Manchester-based scale-up with a global reputation for helping Financial Services firms manage risk through cutting-edge archiving and supervision solutions. Their platform captures and monitors all digital communications—whether it’s emails, MS Teams conversations, or iMessages—to ensure businesses stay compliant with regulations, avoiding costly fines like the $3bn issued by the SEC in 2023.

Their mission is simple: to allow firms to communicate freely and confidently, with the knowledge that all communications are monitored and flagged in real-time for non-compliance. Having recently secured significant investment from a US growth equity firm, MirrorWeb is now poised for the next stage of rapid expansion, and they’re looking for top talent to help take them to the next level.

The Role:

As they continue to grow, they are seeking an ambitious Technical Pre-sales Engineer to join their expanding Sales team. Reporting to the COO and working alongside the VP of Sales, this role will be essential in supporting the technical aspects of the sales process, particularly for enterprise-level deals. Additionally, the role will involve collaborating with internal teams such as Product, Customer Success, and Engineering, as well as building strong relationships with key strategic vendors.

This position is dynamic and offers exposure to multiple departments, giving the successful candidate the chance to make a significant impact from day one. As the first Pre-Sales Engineer within MirrorWeb, this role has plenty of scope for progression and personal development.

Key Responsibilities:

• Serve as the technical lead in sales processes, especially for larger, enterprise-level contracts.
• Partner with the onboarding team to ensure smooth deployment of solutions, particularly for mobile communications archiving.
• Develop technical collateral and documentation to share knowledge internally across various departments.
• Build and nurture relationships with strategic vendors, understanding their offerings and ensuring internal teams are informed.

What You’ll Bring:

• Proven experience in a pre-sales or technical customer-facing role.
• Strong communication and customer engagement skills, with the ability to articulate complex technical solutions to non-technical stakeholders.
• A meticulous attention to detail and the ability to work efficiently and accurately in a fast-paced environment.
• Confidence in building relationships with both internal and external stakeholders.
• A proactive, problem-solving mindset, eager to embrace new challenges and improve processes.
• Flexibility to work independently as well as part of a team, adapting to the changing needs of a growing company.

Desirable Skills:

• Experience within a start-up or scale-up environment or building a function from scratch is highly desirable.

What’s on Offer:

• A competitive salary up to + 100% of salary OTE earnings
• Direct access to training and development opportunities to help you grow in your role.
• 25 days holiday, plus your birthday off.
• A MacBook Pro and Apple accessories to set you up for success.
• The chance to be part of an exciting scale-up with clear opportunities for progression.
• A fantastic company culture that emphasises trust, collaboration, and continuous improvement.

MirrorWeb’s Values:

• Clarity over Complication
• Never Stand Still
• Trust is Paramount
• Embrace Adversity
• Success Starts with Wellbeing
• We Grow Together

Ready to Join?

If you’re excited by this opportunity and want to be part of this companies journey, we’d love to hear from you, so apply to the role now and we can organise a time to catch up soon.

Job Title: Lead Data Scientist (Time Series & Mobility Data Analysis)

Industry: Public Sector & InsurTech

Location: London, hybrid (one day a week in the office)

Company Overview:

An emerging technology company specialising in identifying uncharted global risks. This company leverages cutting-edge technologies to provide near-real-time monitoring and analysis of threat actor activities worldwide, delivering actionable insights across multiple domains.

Job Overview:

We are looking for an experienced Lead Data Scientist with a deep background in time series analysis and mobility data to lead the development of advanced data science pipelines. The successful candidate will play a pivotal role in optimising and deploying models that integrate with an existing PostgreSQL-based infrastructure, enabling the identification of patterns of life (PoL), anomaly detection, and high-volume data analysis. You’ll be tasked with building scalable, efficient pipelines that meet the diverse needs of our clients, including those operating in compute-constrained environments.

Key Responsibilities:

• Time Series Analysis & Modelling:

  • Design and implement advanced time series models for analysing large-scale mobility data.

  • Develop algorithms to detect patterns of life and anomalies at tactical, operational, and strategic levels.

  • Optimise models for high performance in low-resource computing environments.

• Pattern of Life & Anomaly Detection:

  • Collaborate with subject matter experts (SMEs) to label, develop, and validate custom models for PoL and anomaly detection using libraries like Scikit-learn and PySAL.

  • Create scalable anomaly detection systems adaptable to various levels of analysis.

  • Continuously refine and validate model outputs to meet client requirements.

• Data Object Generation & Analysis:

  • Create and manage data objects such as clusters, paths, and PoL, ensuring they are trackable, interrogable, and enrichable.

  • Integrate these objects into broader analytical frameworks for comprehensive data analysis.

• Optimisation in Compute-Constrained Environments:

  • Tailor models to perform optimally in environments with limited computational resources.

  • Ensure high accuracy while minimising memory and processing requirements.

• Data-to-Text & Natural Language Query (Nice to Have):

  • Explore the potential of data-to-text models to generate narrative descriptions of trends and anomalies.

  • Contribute to building natural language query (NLQ) models for non-technical stakeholders to access data insights.

Technical Skills & Knowledge Required:

• Time Series Analysis: Proven experience in developing time series models for large-scale geodata, including geo-clustering and trajectory analysis at multiple scales.

• Pattern Recognition & Anomaly Detection: Expertise in creating models for PoL detection and anomaly identification using algorithms such as ST-DBSCAN, Dynamic Time Warping, and Trajectory Analysis.

• Programming: Proficiency in Python or R, with experience using libraries like Pandas, GeoPandas, Scikit-learn, TensorFlow, and PyTorch.

• NLP (Nice to Have): Experience with natural language processing, data-to-text models, and natural language query systems is a plus.

• Advanced Knowledge: Familiarity with deploying Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) using knowledge graphs is desired.

Soft Skills:

• Problem-Solving: Strong analytical and creative problem-solving abilities.

• Collaboration: Ability to work effectively with multidisciplinary teams, including engineers, software developers, and SMEs.

• Communication: Skilled in conveying complex technical concepts to non-technical stakeholders.

• Adaptability: Comfortable managing multiple projects in a fast-paced environment.

Education & Experience:

• Education: Master’s or PhD in Data Science, Statistics, Computer Science, or a related field.

• Experience: At least 6 years of experience in data science, with a focus on time series and mobility data analysis.

What We Offer:

• Competitive salary and comprehensive benefits package, including health insurance and mental health support.

• Opportunity to work on cutting-edge technology in the defence sector.

• A collaborative and innovative work environment with a senior engineering team that emphasises open-source solutions.

• Continuous professional development and training opportunities.

This organisation is an equal opportunity employer. Diversity and inclusion are celebrated, and we are committed to fostering an inclusive workplace for all employees.

Note: This is a senior-level position intended for candidates with significant experience in time series analysis and mobility data. If you meet these criteria, we encourage you to apply and contribute to transformative projects in the tech and defence sectors.

Role: Senior DevOps Engineer

Location: London / Remote

You:

• Looking to work for a company working along side engineers who love to solve complex, end to end, cloud first transformation challenges for their customers?
• Enjoy working remotely and/or like the opportunity to pop into the office to meet colleagues or even change if scenery when you like?

About:

• Our client are a "Scale-Up" cloud solutions consultancy, helping customers to optimise cloud, covering DevOps, DevSecOps, Transformation, Strategy and more. Due to recent successes in the continued commercial strategy, we are now looking to grow the engineering footprint significantly to build new teams for new customer engagements.
• As a Senior DevOps Engineer, you will have the opportunity to work across various industries and sectors. This diversity ensures that no two projects are the same, allowing you to gain valuable insights into the unique challenges faced in different verticals.

The Technology / Skills:

As mentioned, every project is a little bit different, which means we are looking for engineers that have the ability to work across a range of tooling in the following areas:

• Cloud: AWS, GCP, Azure
• IAC: Terraform, Cloud Formation, CrossPlane, Ansible (Config Mgt)
• CI/CD: CircleCI, GitHub Actions, Jenkins, etc
• Container / Orchestration: Docker, Kubernetes
• Cloud Deployment: Kustomize, Helm
• Monitoring / Alerting: Cloudwatch, DataDog, Prometheus, Grafana, Google Cloud Monitoring etc
• Scripting / Programming: Python, Bash, Golang, Java

The Role:

• Hands-On: The Senior Engineering role is hands-on, solving complex problems, building highly efficient systems, with technical excellence at the heart of everything you do.
• Communication: Working with customers requires strong level of communication, being able to translate technical detail to non-technical stakeholders. In some cases presenting demos, or even handling challenging situations with your team and/or customer.
• Leading / Mentoring: You will also be someone others will look too for knowledge, advice, mentoring and guidance. Meaning you will play a key role in the growth of your fellow team members, contributing positively too a highly collaborative and safe team environment, that is championed across all engagements.

If you feel you align well to what you have read, we would love to hear from you!

Job: Product Owner / Manager

Location: Manchester (Hybrid)

Are you a Product Owner / Manager eager to transform ideas into impactful solutions? Join our growing team, where you’ll be pivotal in guiding the evolution of our SaaS offerings. Reporting to the Head of Product, you’ll help ensure our products align with both user needs and business objectives.

In this role, you'll have the exciting chance to:

• Define and Document Business Needs: Work closely with internal and client stakeholders to gather insights and convert them into actionable business requirements.
• Manage the Product Backlog: Break down the product roadmap into manageable epics and user stories, identifying and addressing key challenges to drive successful outcomes.
• Craft User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to direct the development team in creating high-impact features.
• Analyze User Profiles and Journeys: Understand user profiles and map their journeys to ensure the product meets their expectations and requirements.
• Collaborate on Prioritization: Partner with clients to adjust the product backlog as needed, ensuring priorities remain aligned with evolving business needs.
• Engage with Cross-Functional Teams: Collaborate with digital teams, including business analysts, UX designers, solution architects, and developers, to ensure cohesive and efficient product delivery.
• Leverage Research Insights: Utilize competitor analysis, user testing results, and other research to inform feature design and roadmap priorities.
• Apply Best Practices: Employ business analysis and project management principles using digital tools to support effective product management.

What We’re Looking For

• Experience: Proven track record as a product owner or manager in a digital product environment.
• Agile Expertise: In-depth knowledge of Agile methodologies, including experience leading Agile ceremonies and managing iterative development.
• Business Analysis Skills: Ability to translate stakeholder needs into actionable requirements and manage complex product backlogs.
• Technical Knowledge: Understanding of web technologies and software development, facilitating effective communication with technical teams.
• Communication Skills: Strong written and verbal communication abilities, capable of leading workshops, discussions, and aligning team goals.
• Problem-Solving: A consultative approach to addressing challenges, adaptable to shifting priorities and client needs.
• Team Collaboration: Effective at working within cross-functional teams, fostering strong relationships with strategists, developers, and other stakeholders.

If you’re ready to drive product innovation and make a significant impact, we’d love to hear from you!

Job: Senior Product Manager

Location: Manchester, UK (Hybrid, 3 days per week in the office)

Are you a dynamic and driven Product Manager with a passion for leading teams and delivering impactful results? We’re seeking a Senior Product Manager to join an exciting Scale Up, in Manchester.

In this role, you will be steering product development efforts, maximising ROI, and mentoring a team of talented Product Managers. You will play a pivotal role in managing the full product lifecycle, from conception to market launch, while serving as the key escalation point for product management in the UK.

What You’ll Do:

• Lead and Mentor: Guide a team of two Product Managers, helping them manage their product lines effectively and align their efforts with business goals.
• Product Ownership: Oversee your own product lines, conduct user research, and develop Product Requirements Documents to ensure strategic alignment and commercial success.
• Escalation Point: Act as the main point of contact for product management issues in the UK, ensuring timely and effective resolution in line with business objectives.
• Strategic Collaboration: Work closely with the Head of Product and senior leadership to shape product strategy, define key metrics, and plan future roadmap initiatives.
• Customer Focus: Engage with customers to gather insights and feedback, using this data to enhance product features and inform strategic decisions.
• Product Launches: Coordinate and manage product releases, ensuring they are on schedule and meet business performance targets.
• Vision Communication: Clearly articulate the product vision to both internal teams and external stakeholders, ensuring alignment with market needs and business objectives.
• Performance Monitoring: Analyse product performance, including customer satisfaction and retention metrics, to refine future product strategies and drive commercial impact.

What We’re Looking For:

• Experience: 5+ years in a Product Manager or similar role, with a strong track record of managing the full product lifecycle in an Agile environment.
• Technical Background: Experience in software development and program management is highly desirable.
• Leadership Skills: Proven ability to lead, mentor, and develop a team with strong organisational and communication skills.
• Problem Solver: Creative and strategic thinker with excellent problem-solving abilities.

Join this very exciting ScaleUp in Manchester, where you’ll be at the heart of their product development efforts, working three days a week in the office and making a significant impact on our company’s growth.

Role: Full Stack Python Engineer

Industry: Digital, SaaS, Compliance

Location: Manchester / Remote (office visits a few times a month)

Are you a talented Full Stack Python Engineer with a strong command of AWS looking to advance your career? We're seeking a skilled engineer to join an innovative tech company that's making a global impact.

About the Company: This company provides peace of mind by ensuring that all your electronic communications are archived on a reliable, robust, and cost-effective platform.

• Cloud Native: Our cloud infrastructure adapts to scale according to your requirements.

• Data Sovereignty: Choose any location for storing your data to comply with procurement and storage regulations.

• Fidelity: Record dynamic web content, including complex applications made with modern frameworks, which others cannot.

• SaaS Platform: Utilise an intuitive platform to access all archives, complete with full-text search, analysis, and reporting features.

• Search & Download: Easily search for and download archives straight from the platform.

What You'll Do: You will be a key part of our development team, focusing on building and enhancing our full stack applications. This role involves hands-on coding, leveraging AWS services, and collaborating with various teams to deliver reliable and high-performing software.

Responsibilities:

• Full Stack Development: Design, develop, and maintain web applications using Python frameworks such as Django and Flask.

• Backend Development: Build and manage server-side logic using Python and AWS services.

• AWS Administration: Utilise AWS services including Lambda, ECS Fargate, SQS, SNS, Aurora PostgreSQL & MySQL, and S3. Implement Infrastructure as Code with Terraform.

• Scripting & Automation: Automate processes and workflows using Python, Go, JavaScript, and Bash.

• CI/CD Pipelines: Develop and maintain CI/CD workflows using tools like Github Actions.

• Collaboration: Work closely with software engineering teams to design and build scalable applications.

• Developer Experience: Enhance workflows and address security issues within the development lifecycle.

• Monitoring & Observability: Implement monitoring tools and practices to ensure application performance and reliability.

What You Bring:

• Technical Proficiency: Strong skills in AWS services and Infrastructure as Code (Terraform).

• Python Expertise: Proficiency in Python, including experience with modern frameworks such as Django and Flask.

• Backend Skills: Solid experience with Python and server-side development.

• Scripting Abilities: Proficiency in Bash and Python.

• CI/CD Experience: Hands-on experience with CI/CD workflows using Github Actions.

• Problem-Solving Skills: Ability to troubleshoot and resolve issues effectively.

• Collaboration Skills: Work well within a team and communicate effectively with various stakeholders.

• Continuous Improvement: Keen on enhancing existing processes and developing new ones to improve reliability and efficiency.

Why Join Us?

• 25 days holiday + bank holidays (33 days per annum)

• Weekly Fruit & Veg Delivery (Home) - Up to £25 per week

• Gym (or other Health/Fitness) membership - £100 per month

• Annual Remote Office Budget - £500 (get a wework for the day etc)

• Budget to help setup home office when you join

• Flexible Bank Holidays (Work a bank holiday and use the day somewhere it's more useful)

• Flexible work locations - depending on tax implications we are happy for people to work in different locations. We offer hybrid, work from home or come to our Manchester office.

• Flexible work hours

• Apple Macbook Pro for work device

• Training & Development - support getting the training needed, visiting conferences etc

• Extra day off for your birthday

• Social committee organising regular company wide activities like our sports day, country walks, night outs, social events.

• Pension 3% company contribution

• Great Culture 😊

For our devs only:

• Ability to expense lunch once a week if you work from the office up to the equivalent of £15.

Role: DevOps / Site Reliability Engineer

Industry: Digital, SaaS, Compliance

Location: Manchester / Hybrid (need to be able to get to the office a minimum of one day per week)

Are you an experienced DevOps / Site Reliability Engineer (SRE) looking to advance your career? We're looking for a DevOps / SRE to join an innovative tech company that's making a global impact.

About the Company:

This company provides peace of mind by ensuring that all your electronic communications are archived on a reliable, robust, and cost-effective platform.

• Cloud Native: Scalable infrastructure.

• Data Sovereignty: Flexible data storage locations.

• Fidelity: Record dynamic web content others can't.

• SaaS Platform: Intuitive access to archives with search, analysis, and reporting.

• Search & Download: Simple archive searches and downloads.

What You'll Do:

You will be a key part of the SRE team, focusing on maintaining and improving the reliability of our services. This role involves hands-on technical work, contributing to automation, and supporting various infrastructure components.

Your Role:

• Maintain & Improve Services: Ensure our production platform runs smoothly.

• Monitoring Tools: Build and maintain Grafana, Sentry, Prometheus, Cloudwatch, and PagerDuty.

• Linux Administration: Manage systems on Amazon Linux 2023.

• Automation: Use Bash, Python, and JavaScript.

• AWS Management: Handle Lambda, ECS Fargate, SQS, SNS, Aurora PostgreSQL & MySQL, S3, and Terraform.

• CI/CD: Seamlessly integrate workflows with Github Actions.

• Collaborate: Work closely with software engineering teams.

What You Bring:

• Technical Proficiency: Strong skills in AWS services and Infrastructure as Code (Terraform).

• Scripting Abilities: Proficiency in Bash, Python, and potentially JavaScript.

• Experience with CI/CD: Hands-on experience with CI/CD workflows using Github Actions.

• Problem-Solving Skills: Ability to troubleshoot and resolve production issues effectively.

• Collaboration Skills: Work well within a team and communicate effectively with various stakeholders.

• Continuous Improvement: Keen on enhancing existing processes and developing new ones to improve reliability and efficiency.

Why Join Us?

• 25 days holiday + bank holidays (33 days per annum)

• Weekly Fruit & Veg Delivery (Home) - Up to £25 per week

• Gym (or other Health/Fitness) membership - £100 per month

• Annual Remote Office Budget - £500 (get a wework for the day etc)

• Budget to help setup home office when you join

• Flexible Bank Holidays (Work a bank holiday and use the day somewhere it's more useful)

• Flexible work locations - depending on tax implications we are happy for people to work in different locations. We offer hybrid, work from home or come to our Manchester office.

• Flexible work hours

• Apple Macbook Pro for work device

• Training & Development - support getting the training needed, visiting conferences etc

• Extra day off for your birthday

• Social committee organising regular company wide activities like our sports day, country walks, night outs, social events.

• Pension 3% company contribution

For our devs only:

• Ability to expense lunch once a week if you work from the office up to the equivalent of £15.

Ready to make a significant impact in a cutting-edge Digital SaaS company? Apply now to join our team as a Site Reliability Engineer and take your career to the next level!

Role: UX/UI Designer

Industry: FinTech

Location: Greater Manchester (Hybrid, 2-3 days a week on-site)

The Company

Join a dynamic and rapidly growing FinTech company in Manchester that is elevating the financial landscape with their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in.

Their digital marketing team excels at crafting exceptional user experiences across their website, mobile app, communications, social media, and more. They are now seeking a mid-level UX/UI Designer to join the team and contribute to their mission of delivering remarkable digital designs.

The Role

As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help them reach and surpass their ambitious goals. If you’re passionate about creating intuitive, engaging, and innovative user experiences, this is the role for you.

You will work on a wide range of projects including website and app design, ensuring every digital touchpoint offers a seamless and enjoyable user experience. Your responsibilities will also include crafting user interfaces for social media platforms, blogs, email creatives, branding, and user guides, all of which require your unique design expertise.

Collaborating closely with UX Designers, Digital Designers, and Content Creators, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with.

About You

They value creativity, tenacity, and being an all-around good human, alongside your skills and experience. They want to see what you excel at to determine if there’s a mutual fit.

Essential:

• Proven experience in UX/UI design with a strong portfolio showcasing your work.

• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.

• Strong understanding of user-centered design principles and best practices.

• Experience with wireframing, user flows, and creating interactive prototypes.

• Ability to conduct user research, usability testing, and interpret data to inform design decisions.

• Excellent collaboration skills to work with cross-functional teams and stakeholders.

• Strong time management, organization, and prioritization skills.

• A proactive, can-do attitude.

• Strong written, presentation, and communication skills.

Desirable:

• Relevant degree in UX/UI design, graphic design, HCI, or equivalent experience.

• Experience in motion graphics/animation.

• Basic knowledge of HTML and CSS.

• Experience creating engaging social media content across multiple platforms.

• Experience with user testing and optimization platforms.

What's in it for You

Innovative Culture: Be part of a dynamic team at the forefront of FinTech innovation.

Career Growth: Opportunity for professional development and career advancement.

Exceptional Work Environment: Enjoy a collaborative and inclusive workplace with a focus on employee well-being.

Competitive Compensation: Receive a competitive salary and benefits package.

If you are passionate about UX/UI design, thrive in a collaborative environment, and want to contribute to revolutionizing the financial industry, get in touch and be part of a team that’s changing the face of banking!

This company is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.